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What Is A Hotel Intelligent Robot? What Functions Does It Have?

Feb 11, 2022

With the continuous development of science and technology, more and more intelligent robots are emerging.


1. Hotel publicity and promotion, play prefabricated hotel publicity materials;


2. Through intelligent voice control, guests can control the installation of air conditioners, lights, TVs, impressions, door locks, curtains and other equipment in the room


3. You can interact and chat with guests, play online songs, tell stories, listen to the news, listen to encyclopedias, call morning service, schedule reminders, etc.


4. It can broadcast the local real-time weather forecast, which is convenient for guests to travel;


5. Super human-computer language interaction, chatting with guests;


6. Has a powerful learning function, etc.;


The floor robot can achieve the following functions:


1. Delivery of room items

2. Walk to the door of the corresponding guest room by yourself;

3. Intelligent obstacle avoidance;

4. Prevent items from being stolen;

5. With security patrol function;

6. Only voice contact;

7. Self-charging


What is the development prospect of hotel robots?

With the development of science and technology, the computing power of robots is becoming more and more powerful, and artificial intelligence is more and more applied to all aspects of society. Zhu Mingsheng, vice president of IT for InterContinental Hotels and Resorts Group in China, believes that "in the next 3-5 years, more and more hotels will use robots, but at first we will only hand over some simple tasks to robots."


Similarly, for hotels, it is necessary for hotel operators to determine whether they need robots in the hotel's business. If the hotel's own business model is not suitable for artificial intelligence, there is no need to follow suit.


Hotel robots will indeed bring a lot of convenience to the hotel, but the hotel needs to have certain monitoring technology to ensure that the robot is controllable, and there is no risk of losing control to avoid hurting guests or other staff.


The Human-Machine War: Gimmick or Convenience?

What is the significance of the existence of hotel robots? Can it really bring convenience to the operation of the hotel, can it really replace the hotel staff or is it just a gimmick?


In fact, the robots currently in use are still far from the technology to replace service personnel. On the one hand, the current robot cannot think independently or express emotions effectively. It is a computer that can act. On the other hand, most robot navigation relies on the network, but at present, the network has not achieved full coverage. If the signal is not good or there is no place, the robot cannot work at all.


At the same time, there are also many people in the industry who very agree with hotel robots. They say that many simple and repetitive mechanical tasks can be done by robots, and at the same time, it can reduce the burden of hotel staff and allow them to do it. more valuable things. In terms of personalized service, it is more appropriate to be done by humans, which cannot be replaced by robots. In addition, it is well known that the hotel industry has been under labor shortage for a long time. Choosing to use robots has alleviated the labor problem to a large extent, and at the same time, it can also increase the fun of guests' stay, killing two birds with one stone.


Hotel robots are constantly developing in the debate between the two factions, waiting for an opportunity to shine.


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